Zavior Furniture

Return & Cancellation Policy

At Zavior Furniture, we specialize in quality furniture and many of our products are custom-made, made-to-order, or specially sourced according to customer requirements. For this reason, all sales are generally considered final.

No Returns or Exchanges

We do not accept returns, exchanges, or refunds once an order has been confirmed, processed, manufactured, or dispatched.

Custom & Made-to-Order Furniture

All custom-made, personalized, made-to-order, and special-order furniture items are non-returnable and non-refundable.

Order Cancellation

Cancellation requests may only be considered before production, processing, or shipment begins. Once an order enters production or has been dispatched, cancellation requests cannot be accepted.

Damaged or Incorrect Items

If you receive a damaged item or an item that is significantly different from what was ordered, please contact our support team within 24 hours of delivery.

To help us investigate the issue, please provide:

  • Your order number
  • Photos of the product
  • Photos of the packaging
  • A brief description of the issue

Need Assistance?

If you have any questions regarding a product or order, please contact our team before placing your order. We will be happy to assist you.

```